Frequently Asked Questions
FAQs
At Bolivar PHAC, we believe in clear communication and keeping our customers informed. Below you’ll find answers to some of the most common questions about our services, warranties, and what you can expect when you call us.
General Questions
We serve Bolivar, Stockton, Humansville, Buffalo, Pleasant Hope, Walnut Grove, Halfway, Pittsburg, Fair Grove, and surrounding communities within a 20-mile radius.
Yes, we are fully licensed (Master Plumber, Master Gas Fitter, and Master Mechanical), bonded, and insured for your protection.
We do our very best to help customers as quickly as possible. Response times vary depending on the time of day and nature of the call, but we always respond promptly to set proper expectations.
Service Questions
We discuss service pricing over the phone, including standard quotes for specific items. For more complex work, we provide onsite estimates to ensure accuracy.
We offer a 1-year workmanship warranty on our work, plus you’ll receive the manufacturer’s warranty on equipment and parts, which varies by product.
Yes, we offer spring and fall maintenance agreements that include comprehensive system checkups to keep your equipment running efficiently.
HVAC Questions
We recommend twice-yearly maintenance, spring and fall, to ensure optimal performance and longer equipment life.
We are authorized dealers for Trane and Mitsubishi systems, and we service all brands of HVAC equipment.
Plumbing Questions
Leak repairs are our most frequent plumbing service calls.
Yes, but only for sewer line, drain line, and water leak repairs that require excavation.